Privacy Policy

Privacy Policy

Farm Creek Cabins
Effective Date: May 20th 2025

Farm Creek Cabins (“we”, “us”, or “our”) is committed to safeguarding the personal information of our guests and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with Alberta's Personal Information Protection Act (PIPA).

1. What Personal Information We Collect

We collect only the information necessary to provide our services and operate our business effectively.

This may include:

• Full name

• Contact information (email address, phone number)

• Reservation details (dates, number of guests, preferences)

• Payment details (processed through secure third-party platforms)

• Feedback or reviews you provide

• Information collected via cookies and website analytics tools

2. How We Use Your Information

Your information is used to:

• Process and confirm bookings

• Communicate with you regarding your reservation

• Provide customer support

• Improve our services and website experience

• Send promotional or informational emails (if you have provided consent)

• Comply with legal or regulatory requirements

3. Consent

We collect, use, and disclose your personal information only with your consent, or as otherwise required or permitted by law. Consent may be express (e.g. via a form) or implied (e.g. by making a reservation or submitting a request).

You may withdraw your consent at any time by contacting us, subject to legal or contractual restrictions.

4. Disclosure of Personal Information

We do not sell your personal information.

We may disclose your information to:

• Service providers (e.g., booking platforms, payment processors)

• Government or regulatory authorities as required by law

• Our internal team for business purposes

All third-party service providers are required to maintain the confidentiality and security of your data.

5. Use of Cookies and Analytics

Our website may use cookies and similar technologies to:

• Track site usage and performance

• Personalize your experience

• Understand how visitors use our site

You may disable cookies in your browser settings. However, this may affect functionality.

6. Retention and Storage

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. When no longer needed, information is securely destroyed or anonymized.

7. Your Rights

Under Alberta's PIPA, you have the right to:

• Access your personal information

• Request corrections

• Withdraw consent

• Request information about how your data has been used or disclosed

To exercise these rights, please contact us using the details below.

8. Protection of Personal Information

We take reasonable security measures to protect your personal information from unauthorized access, loss, or misuse, including administrative, physical, and technical safeguards.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their policies before sharing information.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on our website with an updated effective date. Continued use of our services means you accept the updated terms.

11. Contact Us

If you have questions about this Privacy Policy or wish to make a request regarding your personal information, please contact:

Farm Creek Cabins
Email: sandradalzell@me.com